Volume 25, Issue 2, 2024

The Integration between Six Sigma and (QFD) in the Iraqi Residential Project

Sabreen Murtadha Baqer, Mervit R. Altaie

> DOI: https://jeeng.net/issue/view/?id=96

Keywords

Six Sigma, QFD, Quality Auditing, Quality, DMAIC

TOPICS

Abstract

In this paper, integrated quality system will be developed based on the integration process of Six Sigma (DAMIC approach) and the House of Quality (QFD) technique, the House of Quality is an effective tool to link the Voice of Customer (VOC) with the Voice of Engineer (VOE), will be applied to improve the project Quality to achieve the customer and Stakeholders requirements. The process of quality improvement by utilizing the integrated system applied the case study, practically in the planning and design, construction, and handover phase. For the competitive evaluation, the requirements of this case study were compared with the other eight case studies in terms of customer requirements and technical resolutions